Coaching and mentoring are processes that support both individuals and teams to achieve their full potential and achieve transformational change. This has never been needed more than in our fast-paced environment which is typified by uncertainty, disruption and competing demands. Developing coaching and mentoring as an enabler of change is one way of countering the current pace of change – not just through our work but across the whole spectrum of our lives.

Over the last ten years, we have seen coaching and mentoring become vital capacity-strengthening tools that have enabled individuals and teams to achieve their full potential and further develop their resilience. Through an inter-agency coaching and mentoring working group, we have implemented a wider integrated coaching and mentoring system that can provide focussed support and achieve greater impact and scale to those working in the charity sector. This website acts as a catalyst that sets out our vision, showcases the programmes that we deliver and resources that can support individuals, teams and organisations in the humanitarian and development sector to develop their own coaching and mentoring initiatives.

Further details on how your organisation can get involved can be found on our contacts page.

Emerging Vision

As leaders, managers and teams are expected to move away from more transactional hierarchical relationships and exchanges, coaching and mentoring can offer opportunities to encourage innovation, ideation, and support cross-team and intra-team building which are being highlighted as essential as we see the need for more agile and remote working practices. By acting as a catalyst and by capitalising on our existing initiatives, we believe an integrated sector-wide coaching and mentoring system can transform working practices, enhance our internal and external learning offers and better utilise our people resources more effectively. By continuing to develop the core skills of coaching and mentoring, we can create a culture that supports the sector to deliver on its priorities and provide opportunities for support and the reframing of mindsets during  periods of stress, fear and uncertainty.


Our coaching and mentoring framework does not set out to provide a single intervention of coaching and mentoring for all individuals and organisations to adopt, rather it is intended to provide a structure that can be utilised and referred to as part of developing an organisation’s own coaching and mentoring culture. The framework provides a toolkit of principles and activities that coaches, mentors and teams can quickly use to address day-to-day challenges. It aims to demystify coaching and mentoring as something everyone can understand and contribute towards.


Strong capacity, locally generated and sustained, is essential to the success of the system.  To achieve our ambition, we need to embrace and respond to the diversity of the sector, be innovative in our thinking, agile in our approach and responsive to changing demands and feedback. We have already built solid foundations, with robust coaching and mentoring interventions that are accessible across the wider sector. Our aim is to scale up these initiatives to a level never seen before. In partnership with key stakeholders, we are positioned to set the goal for fast-tracking mentoring support packages and coaching in response packages.  We will continue to work as an inter-agency group to expand our network of professional senior humanitarian coaches, alongside the existing pool of pro-bono coaches and continue to develop specialist technical mentors for 1:1 and group mentoring relationships.


The framework is set around a set of learning outcomes that define our emerging vision and provide a roadmap on what we believe we can achieve over the next three years.

  1. Multiply our impact
    Scale up our existing coaching/mentoring initiatives so that iterations can be available where needed
    Put in place digital and technological solutions that will support implementation and enable sustainability
  2. Promote Real Conversations
    Future fit organisations in the humanitarian sector with the skills that support reframing conversations
    Provide leaders, line managers and technical experts with the tools and skills to demonstrate good practice in mentoring and coaching
    Strengthen leadership at a time of crisis and change and support transition from crisis to the ‘new normal’ through building the resilience of our leaders
  3. Create a Sense of Shared Ownership
    Provide a consultancy service so that we can share our approach across the sector
    Focus on empowering and strengthening local, and regional based staff and partners and signpost to locally generated initiatives
    Foster a higher quality of communication through team coaching interventions.

Partner Organisations

Coaching and mentoring are often used interchangeably, however there are some key differences…

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